Concord Police Department - Dispatch Services
Customer Service Survey Results
Results for:
2-3
Rings
1 Ring
When you called the Dispatch Unit, please
tell us approximately how many times the
phone rang before it was answered?
If you were placed on hold, how
long were you on hold?
(MM:SS - Average hold time noted)
Given the nature of your call, how satisfied
were you with the time it took for the
dispatcher to process your request?
How confident did this experience make you feel
toward the Concord Police Department's
Dispatch Services Unit?
|
|
© 1999 The Service Quality Department. All rights Reserved.
NOTE: Actual number of responses were used to calculate each question. Therefore, not all
questions may add up to the total number of surveys processed.
Page1
