Concord Police Department - Records Unit
Customer Service Survey Results

Results as of:

If you visited our office in person, please rate your
satisfaction in the following areas regarding the:

Manner in which we greeted you?

Professionalism of our employees?

Timeliness with which
we fulfilled your request?

Accuracy of the
information we provided?
Knowledge/competency of our
employees to fulfill your request?

Somewhat
Dissatisfied

Dissatisfied

If you requested information or contacted us by telephone, please rate your
satisfaction in the following areas regarding the:

Professionalism of our employees?

Knowledge/competency of our
employees to fulfill your request?

Overall Satisfaction with Concord Police
Department's Record Unit

© 1999 The Service Quality Department. All rights Reserved.
 NOTE: Actual number of responses were used to calculate each question. Therefore, not all
questions may add up to the total number of surveys processed.

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