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This site and its contents (c) 1990-2005 The Service Quality Department & Customer Loyalty Builders, Inc. All Rights Reserved.
Privacy Policy The Service Quality Department
1063 Todos Santos Station Concord, CA 94522 USA (925) 798-0896 (800) 432-2456
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KEYNOTE SPECIAL - BOOK NOW & SAVE!
Reserve your keynote speaking date by June 1, 2007, and we'll pay all travel expenses to your meeting or convention! This offer is valid only for locations in the US and available only for web-site directly referred engagements with dates reserved by June 1,2007 and personal appearance agreements signed by June 15, 2007 |
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Jeff Kasper has years of experience
helping organizations in just about every sector translate their customer service into loyalty -- and their bottom-line. Let him put this wealth of experience to work for you. |
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To Check Availability, Please Call:
800/432-2456
or e-mail keynote@service-quality.com
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The rules of the game have changed.
You can't build a business with satisfied customers. In order to make your business fly, you need to have loyal customers. A keynote
from Jeff Kasper is like a breath of fresh air. His personable style and presentation connects with his audience. Here's a sampling of what audience members have said..."Exceptional!" "Valuable Information in record time" "Time well spent" "I thought he was speaking just to me!"
Our most popular topics include:
- You Can't Build a Business With Satisfied Customers
- Customer Service IS a Bottom-line Strategy
- Tell the Weakest Link - Good-bye
- Dealing With Difficult People
- Customers Say the Darndest Things!
- Whose Side Are You On, Anyway?
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