Comments
Have not needed to use your services since the last timePrior experience was good.

Customer Verbatims

Company

Please notify the customer when the contact person is no longer with the company & inform the
customer with the new contact.

Timeliness in reports back

See comments for control number 2396.

I had received some incorrect information about 2 backgrounds approx. 6 months ago. I spoke with Lisa
(my PRSI contact) and since then have no complaints.

3 Com

If I hadn’t already known what it takes to obtain a educational verification (I was the only one doing
them for a previous company) I would believe that takes 3 days to complete that part of the inquiry.
However, I have NEVER had to wait that long for a return reply, so it is hard to comprehend why
that takes so long under the present process. As for criminal, and job verification, I realize there may
be some overlap in the waiting period due to the demand.
Turn around fax reports in less than 24 hours.

3 Com

Accountants
Nw

Mail to me a few of the resource screening order forms. The one I have is pretty bad.

Add On
Staffing

The written “directions” were confusing to new PRSI users, and not much teleservice for phone
explanations of produces.

Aig

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