We've put our extensive knowledge to work for you to design a survey system that will elicit the highest rate of response possible and deliver meaningful results -- For as little as $100 per month.
With our turn-key survey solutions, all you do is sign up. We rush you a pre-designed, industry specific survey and a collection box. You can even add your own questions if you like, for a nominal setup
Your customers complete the surveys and either drop them into your collection box or in the mail using our Business Reply service. When you've distributed the surveys, simply seal the collection box and
call for a pickup.
We take care of everything from there. All survey responses are entered by hand and double verified for accuracy. This means that we're able to capture any additional comments that are
made outside of designated areas, while ensuring the highest level of accuracy.
We'll prepare reporting that not only communicates the results, but also is easy to read and understand. You'll be able to see
results histories for key performance areas. You'll receive specific recommendations based on your results. We even prepare a sample employee meeting agenda with results already filled in for easy reference.
A brief overview of the topics covered:
- Customer satisfaction
- Employee courtesy
- Problem incidence
- Problem resolution satisfaction
- Ease of doing business
- Willingness to recommend your business
- Willingness to repurchase from your business
- Additional suggestions and comments